o Install, configure and administer Windows Server 2012 and Exchange Server 2013.
o Create new and manage all existing Mailboxes and Distribution groups.
o Maintained the MS Exchange Servers & resolved issues regarding the Exchange email systems.
o Working on Microsoft Server, Active Directory, DNS Server, DHCP Server, with client machine.
o Configuring & maintaining EPABX server & VOIP phones,
o Maintain corporate Anti-virus protection on servers & desktop as well as email servers.
o Installing and Configuration of Cisco Routers like 2500 series, 2610,3800 and 3900 series
o Experience in configuration of Routing Protocols like RIP, IGRP and OSPF.
o Administering & designing LANs, WANs internet/intranet, and voice networks.
o Scheduled maintenance of Fax, copier & printing machines and Monitoring Database
o Setting up, troubleshooting & configuring workstations.
o Cisco Switch configuration in particular VLAN configuration / troubleshooting
o Working with Exchange client configuration using Microsoft Office Outlook 2010 & 2013.
o Providing support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook E-mail, Calendaring & Scheduling
o Communicating and negotiating with users, specialists, other staff and suppliers.
o Responsible for Installing, Configuring and Maintain LAN/ WAN Network.
o Handled responsibilities of monitoring network traffic, installing network equipment, and maintaining data networking systems
o Maintain corporate Anti-virus protection on servers & desktop as well as email servers.
o Network connectivity troubleshooting, ping, trace route, telnet Responsible to check and highlight the issue to concern senior regarding latency and instability of client link.
o Install, configure and administer Windows Server 2012 and Exchange Server 2013.
o Create new and manage all existing Mailboxes and Distribution groups.
o Maintained the MS Exchange Servers & resolved issues regarding the Exchange email systems.
o Did work on Microsoft Server, Active Directory, DNS Server, DHCP Server, with client machine.
o Did Work about Routing and Switching Protocols RIP, OSPF, EIGRP, STP, VLANS, HSRP
o Did Work about Cisco VoIP working on CUCM, Cisco Unity Connection, Cisco Unity Express,
o Cisco Unified Presence, VoIP Major Protocols MGCP, SCCP, SIP, H.323
o Management and troubleshooting Cisco Voice gateways and devices, including Cisco IP phones
o Administering & designing LANs, WANs internet/intranet, and voice networks.
o I am responsible for server data backup, end-user, automatic backup routines, maintaining backup software’s and restore
o Hands on experience on CISCO Call manager 6.x,7.x,&,8.x,9.x and above
o Communicating and negotiating with users, specialists, other staff and suppliers.
o Cisco Switch configuration in particular VLAN configuration /troubleshooting
o Excellent working expertise in selling and place purchase IT orders and solutions
o Answering any technical IT questions that clients may have
o Once a sale has been made then advising clients on IT implementation and training
o Arranging for after / post sale support to clients and Chasing up leads with follow up phone calls
o Giving sales presentations to customers & Taking steps to gr